News: Ryanair welcomes court decision on advertising

Flights > News > # 175 (02/03/2005)

Ryanair this afternoon welcomed the Chelmsford Crown Court decision in a case brought by the Essex Trading Standards Authority regarding Internet flight pricing. The decision confirmed that the headline banners on www.ryanair.com are not misleading to the consumer and therefore necessitate no changes to the current website.

 

Commenting on today's decision, Ryanair's Head of Customer Care, Caroline Green, said, "This was an unnecessary action against Ryanair. No public complaint had been made.

 

Our website home page clearly shows consumers that prices quoted are exclusive of taxes and charges. The website also includes details of the taxes and charges to be paid by the consumer.”

 

The decision ensures Ryanair can continue to promote the cost of its low fare flights and special offers on its home page.

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